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Emergency Call Out

Same Day Emergency Call Out

When you face a plumbing emergency, time is of the essence. We offer same-day emergency call-outs across Stoke-on-Trent, Staffordshire and Cheshire, Monday to Saturday, so an urgent problem is dealt with quickly rather than left to get worse.

4.9
from 136 Google reviews
Gas Safe Register logo
Gas Safe 220932Registered and insured
6days a week
Mon to Fri 9 to 5, Sat 9 to 12
Gas Safe 220932

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Call us or request a callback and we will get back to you during opening hours.

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Whether it is a burst pipe, a severe leak or another critical fault, our Gas Safe registered engineers will get to you and put it right — limiting the damage and getting your home back to normal.

Gas Safe registeredMonday to SaturdayFixed hourly rates

Our Charges

Emergency call-out rates

We charge a minimum of 1.5 hours for all jobs, which then increases in 30-minute increments. Rates are inclusive of VAT but do not include materials or parts.

Emergency call out, including up to 1.5 hours labour£120
Each 30 minutes thereafter — for example, 2 hours is £160£40

Fixed Prices

Fixed service costs

Boiler service£90
Gas fire service£90
Boiler service and gas fire service at the same time£120
Gas safety certificate£90
Gas safety certificate and boiler service at the same time£120
Gas cooker installation, including gas test and certificate — straight swap£125
Home buyers’ and sellers’ gas safety report, including boiler service£125

Fixed Prices

Fixed price plumbing costs

Toilet repair, inlet valve£144
Toilet repair, complete internals£130
Two port heating valve£240
Three port heating valve£280
Central heating pump£280
Ball valve£130
Wireless room thermostat£180

What We Cover

Our services include

Emergency plumbing repairs

Whether it is a burst pipe, a leaking tap or a blocked drain, we respond immediately to fix urgent issues.

Blocked drains and toilets

Quick and effective solutions to clear blocked drains and restore proper function.

Water heater repair and installation

Expert service for water heater breakdowns, repairs and installations.

Leak detection and repair

Proper detection equipment to locate and fix leaks before they cause major damage.

Bathroom and kitchen plumbing

Repairs and installation work across bathrooms and kitchens, from pipework to fixtures.

Tap and shower repairs

From dripping taps to faulty showers, we handle all kinds of fixture repairs.

Burst pipe repairs

Fast isolation and repair of burst and split pipework to stop the damage spreading.

No matter the size of the job

From minor repairs to major plumbing emergencies, our engineers get things back to normal quickly and professionally.

Call us Monday to Saturday for fast, reliable service

Tell us what has happened and we will get an engineer to you the same day wherever we can.

Brands

Brands we work with

Worcester BoschBaxiVaillantWilo

Get in touch

Need a gas engineer in Stoke-on-Trent?

Urgent boiler repair, annual service, plumbing repair or a gas safety certificate: tell us what you need and we will call you back.

  • 07896 677083Open Mon to Fri 9am to 5pm, Sat 9am to 12pm, Sun closed
  • info@gasmasteruk.co.ukWe reply during opening hours
  • 3 Somerley RoadStoke-on-Trent, Staffordshire ST1 6TB

Request a callback

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One of the team will be in touch during opening hours. If it is urgent, call 07896 677083.

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